Returns & Exchanges
At Adorn Cosmetics, we want you to love your beauty routine, which is why we offer a 30-day window for returns or exchanges on products that do not meet your expectations. Please ensure items are returned in their original packaging to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes and include any promotional samples or gifts that were part of the initial purchase.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package, ensuring old labels are covered.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing